Privacy Policy
Effective Date: 31 August,2024
Welcome to SEY Freight. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, or communicate with us.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Your name, contact details (such as email address, phone number), company name, and shipping details when you register on our website, use our services, or communicate with us.
- Transactional Information: Details of shipments, orders, payments, and services you have requested from us.
- Technical Information: Your IP address, browser type, operating system, and information about your visits, such as pages viewed, the time spent on the website, and referral sources.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your use of our website to improve user experience, analyze trends, and administer the site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your requests, manage your shipments, and communicate with you about our services.
- To Improve Our Services: To understand how you use our website and services, improve user experience, and develop new features and offerings.
- To Communicate with You: To respond to your inquiries, send you updates about our services, promotional offers, and newsletters (if you have opted in).
- To Ensure Security: To protect our website, services, and customers from fraud, unauthorized access, and other security risks.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, or court orders.
3. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:
- Service Providers: Trusted third-party vendors and partners who assist us in operating our website, conducting our business, or providing services to you (e.g., shipping carriers, payment processors).
- Legal Authorities: If required by law, regulation, or legal process, we may disclose your information to law enforcement, regulatory bodies, or other governmental authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you when you return to our site. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information, subject to legal and contractual obligations.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Data Portability: You have the right to request the transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at info@seyfreight.com.
6. Data Security
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@seyfreight.com
- Address: Jabal Ali Warehouse 7, Jabal Ali Industrial Area 1, Dubai, UAE
- Phone: +971 54 455 4973
Thank you for choosing SEY Freight as your trusted logistics partner. Your privacy is important to us, and we are committed to protecting your personal information.
